Free Sign-Up

In just 2 simple steps you can create an instant account to become an active online member!

Cost Savings

Easing the burden of record retrieval and freeing up your time so you can focus on more pressing tasks.

Secure & Efficient

Online requests are more efficient to process so you will get quicker turnaround time for your records.
At the free sign-up: our staff begins the process of ensuring the proper handling of sensitive medical information from a secure facility and follows stringent document handling processes and practices. Our systems run on the most advanced servers, software and 256-bit encryption methods available.

HIPAA Compliance

Tru-Med enforces the HIPAA Privacy Rule, which protects the privacy of individually indentifiable health information; the HIPAA Security Rule, which sets national standards for the security of electronic protected health information; and the confidentiality provisions of the Patient Safety Rule, which protect identifiable information being used to analyze patient safety events and improve patient safety. For more information, please contact us at Tru-Med.

Confidentiality Agreement

I recognize that transactions within Tru-Med record retrieval service are tracked by user sign-on. With my logging on to this system, I agree to abide by Tru-Med’s confidentiality agreement, which I have read and accepted.

I understand that patient information must be kept confidential, and I agree to maintain that confidentiality. I recognize that unauthorized disclosure of patient information may violate state and/or federal laws and may have an adverse impact on the patient and Tru-Med.

I understand that violating the confidentiality agreement or releasing patient information without proper authorization may result in legal action against me.

Records Retention Disclaimer

Tru-Med retains records on our secure system for one year after the date the record has been ordered. After that date, the record will be purged from our system. Please be sure to download your records promptly.

Confidentiality agreement Records Retention Disclaimer

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